Return & Refund

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Frequently Asked Questions

Order Issues

Order Issues Product & Stock Return & Refund Shipping & Delivery

1. How long will it take to get a refund?

A
Once we have received the returned item(s) in our returns warehouse, we will process your refund within 24 hours.

Refunds made via PayPal are received immediately.

Refunds made to a credit card typically take up to 10 business days to appear, as it may take 5–10 business days for the funds to settle after the refund is issued.
2. How much does it cost to return a part?

A
Return shipping costs vary depending on your address and the weight of the product.

If the return is due to a quality issue or a wrong item being shipped, FridayParts will cover the shipping cost.

If the return is because you ordered the wrong item or no longer need it, the customer will be responsible for the shipping cost.

For more information, please visit our Return and Exchange page.
3. How can I get a refund?

A To request a refund, please reach out to our customer service team here. You can also find more details on our Return and Exchange page here.
4. How do I return my product?

A Before returning your product, please read our Returns Policy carefully. You can return an order within 90 days by submitting your return request here. Our after-sales customer service team will respond as soon as possible if you need any assistance.
5. How long is the warranty period?

A Every new aftermarket part comes with a 1-year warranty. We prioritize quality above all. If you experience any issues, our after-sales specialist will assist you. For further information or guidance, please click here to contact our support team.

CONTACT

Mon–Fri, 9:00 AM – 6:00 PM (GMT+8)

In Stock: Ships within 48 hours
Standard Delivery: 5–12 business days (DHL / FedEx / UPS)
Express: Available for urgent orders
Global: We ship worldwide

Return Policy
Changed your mind? Return within 14 days (unused items). No hassle.