Shipping & Delivery

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Frequently Asked Questions

Shipment

Return&Exchange

How to find right parts?

 +86 19911325780
 op@hunan-aerial-power.com
 WhatsApp: +8619911325780

Frequently Asked Questions

Order Issues

Order Issues Product & Stock Return & Refund Shipping & Delivery

1. My order/part did not arrive.

A If your order has not arrived in a reasonable time, please contact with customer services click here.
2. When will I receive my order?

A
Delivery times depend on the product and your shipping address. Accurate handling and delivery estimates are provided on each product page.

To track your order, use the 'Track Order' tool at the top right corner of our website or click here. Our customer service team is also available to help if needed.
3. How do I get tracking information?

A Once your order has been shipped, FridayParts will send you a tracking confirmation including the tracking number and carrier. You can then track the package on the carrier's website. Alternatively, you can use the 'Track Order' tool click here located at the top right corner of our webpage, or reach out to our customer service team for assistance.
4. What delivery methods do you offer?

A We ship via FedEx, DHL, USPS, or UPS.
5. How much does shipping cost?

A Shipping costs depend on product weight and destination. The cost is displayed on the product page when you select your country.
6. Where is the product shipped from?

A Our products are shipped from the USA (Texas and California), China to customers worldwide. Since different products are stored in different warehouses, we will choose the warehouse closest to your shipping address to ensure faster delivery.

CONTACT

Mon–Fri, 9:00 AM – 6:00 PM (GMT+8)

In Stock: Ships within 48 hours
Standard Delivery: 5–12 business days (DHL / FedEx / UPS)
Express: Available for urgent orders
Global: We ship worldwide

Return Policy
Changed your mind? Return within 14 days (unused items). No hassle.